Contacts
How to Reach Us
If you'd like to get in touch with the team behind davidmcclean.co.uk, the best way to do so is by email:
We read every message we receive and do our best to reply to genuine enquiries.
What You Can Write About
You're welcome to contact us about anything related to this website and its content, including:
- Questions about our content – for example, how we review and compare fast withdrawal casinos, or what our ratings are based on.
- Corrections – if you've spotted out-of-date or inaccurate information (such as changed withdrawal times, payment methods or bonus terms), please let us know so we can update it.
- Feedback – suggestions on how we can make our reviews and guides more useful to players in Great Britain.
- Partnership requests – commercial and editorial partnership enquiries related to our content.
Response Time
We usually reply within a few business days. During busy periods it may take a little longer, but we aim to respond to every genuine message. Please note that we do not offer an instant or live support channel.
Questions About Your Casino Account
Please be aware that davidmcclean.co.uk is an independent review and comparison website – we are not a gambling operator, and we do not hold, manage or have access to any player accounts.
This means we cannot help with questions about:
- Deposits or withdrawals (including delayed payments);
- Bonuses, wagering requirements or promotional offers;
- Account registration, verification (KYC) or closure;
- Technical issues on a casino's website or app.
For any of these matters, please contact the customer support team of the casino you are playing at directly. Licensed operators in Great Britain are required to offer customer support and a formal complaints procedure, and unresolved disputes can be escalated to an approved Alternative Dispute Resolution (ADR) provider.
Need Help With Gambling?
If gambling is no longer fun and is starting to cause problems for you or someone you care about, free and confidential support is available in Great Britain:
- GamCare – operates the National Gambling Helpline, available 24 hours a day, 7 days a week, on 0808 8020 133 (free from UK landlines and mobiles), as well as live chat and online resources at www.gamcare.org.uk.
- GamStop – the free national self-exclusion scheme that lets you block yourself from all online gambling operators licensed in Great Britain: www.gamstop.co.uk.
- BeGambleAware – information, advice and signposting to support services at www.begambleaware.org.
Please remember: gambling should only ever be a form of entertainment, and you must be 18 or over to gamble in Great Britain.